Wednesday, March 11, 2015

5 Reasons Why Live Chat is the Untapped Potential for Your Business

5 Reasons Why Live Chat is The Untapped Potential for Your Business
https://blog.kissmetrics.com/live-chat/

The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support. As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.

In this post we’re going to get into why live chat can improve your business and tips on how to maximize its effectiveness.